Terms and Conditions
These Terms and Conditions ("Terms") govern your interaction with and use of the products and services ("Services") provided by Udupi Perfumery Pvt Ltd ("we," "us," or "our"). By purchasing our products, accessing our website, or engaging with our brand, you agree to comply with these Terms.
Our products are intended solely for personal, cosmetic, and fragrance use. They are not medicinal products and should not be used for treating or curing any health condition. Always follow usage instructions provided on the label or packaging.
Fragrance experiences may vary from person to person. We do not guarantee any specific outcomes such as scent longevity, skin compatibility, or mood effects, as these depend on individual body chemistry and environmental factors.
You must be at least 18 years old to purchase from our website or become a distributor/reseller.
By engaging with us, you confirm that you have the legal capacity to enter into this agreement.
You agree to use our products for personal or authorized commercial use only.
You will not resell, repackage, or distribute our products without obtaining prior written consent from Udupi Perfumery Pvt Ltd.
You are responsible for checking ingredients for potential allergies before use.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Payment must be made in full before order processing.
We reserve the right to modify pricing or introduce new fees at any time with prior notice on our platform or via email.
We strive to dispatch orders promptly, but delivery timelines are subject to courier and location constraints.
Delays due to third-party logistics are not under our control.
Any damage during transit must be reported within 24 hours of receiving the package.
Returns are only accepted for unopened and unused products reported within 7 days of delivery.
Refunds or exchanges will be processed only after inspection and approval by our quality team.
Shipping charges are non-refundable unless the return is due to our error.
We are not liable for any skin reactions, allergic responses, or other adverse effects caused by the use of our products. It is your responsibility to perform a patch test before full application. You use our products at your own risk.
Our platforms may contain links to third-party websites. We do not endorse or assume responsibility for the content, accuracy, or privacy practices of any external sites.
We reserve the right to terminate access to our website, deny orders, or restrict services if we believe a user is violating these Terms or acting in bad faith. No compensation will be provided in such cases.
These Terms may be updated at any time without prior notice. Continued use of our website or services following any amendments constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Pune,Maharashtra], India.
